Summary/Objective: The Human Resources Operations Manager will be responsible for leading and managing the HR Operations team, ensuring data integrity and process optimization.  This role will be the primary partner to internal departments (HR, Ops, Legal) to capture requirements for optimization and issue resolution.  This role will be the primary HR Ops contact for all Workday projects and integration efforts.

Essential Functions: 

1. Lead and manage the HR Operations Team
2. Coach, mentor and develop individual members.
3. Provide effective performance management through annual performance review, employee recognition, and disciplinary actions as necessary.
4. Select new hires and ensure successful onboarding.
5. Assess daily staffing and assign workload in an equitable and efficient manner to meet department deliverables. Ensure cross training among existing staff.
6. Monitor HRIS workflows to ensure accuracy and efficiency of processes, including background checks, drug screening, I-9’s, transfers, salary changes, and terminations.
7. Identify automation and integration opportunities and partner with the HRIS team to implement new projects.
8. Create training documentation for providers, corporate staff, and managers as needed. Provide virtual and in-person training to a variety of employees including operations, HR, and clinical providers.
9. Establish new workstreams when cross-functional issues arise that require input from multiple departments.
10. Oversee the Start Up/Roll Off Process for NSA sites.
11. Primary contact for Operations and internal teams when issue resolution is needed.
12. Ensure employee data validity from data entry to reporting. Identify when processes need to be altered to support better data integrity. Ensure data is reportable and valid.
13. Collaborate with stakeholders across all functions (HR, Finance, IT, Operations) to maintain and develop processes that will create a best in class HR Operations platform and an excellent teammate onboarding experience.  
14. Hybrid with 2 days per week at the Irving office, along with in-person organizational meetings; all other days may be worked remotely.
15. Promote NorthStar Anesthesia’s Core Values.
16. Demonstrates regular, reliable and predictable attendance.
17. Performs other duties as required.

*This position follows a hybrid work schedule working 2 days/week in our Irving, TX office location and otherwise, can work from a remote office location.   

Qualifications:

• Bachelor’s Degree or equivalent experience.
• Minimum three (3) years’ Human Resources work history.
• Prior leadership experience preferred.
• Healthcare background strongly preferred.
• Prior Workday/HR Operations experience highly preferred.

Knowledge, Skills and Abilities:

• Ability to apply general human resources policies using problem solving skills
• Ability to maintain confidentiality and effectively handle sensitive and personal information with sound judgement
• Ability to multitask and effectively prioritize multiple assignments
• Teamwork
• Work Management
• Attention to Detail

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Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Duties of this job may require working with frequent interruptions.
• Work may involve prolonged periods of sitting, standing, lifting, bending, reaching, and the ability to push or pull items weighing up to 30lbs.
• Requires Manual skills/motor coordination and finger dexterity.
• The ability to understand and communicate effectively.

Mental Requirements:

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The ability to work well under pressure with diverse groups of professionals, CRNAs, and Physicians.
• The ability to maintain reasoning ability and good independent judgement.
• Must demonstrate sensitivity to cultural differences within the team and community.
• May require working under stressful conditions and irregular hours.

Adherence to Company Policies and Rules:

All employees are expected to adhere to NorthStar’s Code of Conduct, ethics, and policies and procedures that are outlined in the company’s handbook. All employees are expected to provide compassionate care and service.

Diversity:

Employees are required to be sensitive to cultural values, beliefs, and diversity, accepting that the opinions and values of others are as valid as my own. Employees will exemplify and exercise integrity, honesty, and due diligence while carrying out obligations to patients, co-workers, and customers.

AAP/EEO Statement:

NorthStar is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to having a workforce that celebrates diversity, equity, and inclusion. We are an Affirmative Action Employer. 

The Company

Company Philosophy

NorthStar provides quality anesthesia care while improving efficiency and accountability. It’s a proven performance-driven approach that’s better for everyone – patients, hospital administrators, surgeons, and anesthesia providers.

Company Mission

To provide the best clinical care and to help hospitals and surgery centers succeed.

NorthStar Anesthesia Overview

NorthStar Anesthesia was founded in 2004 by an anesthesiologist and CRNA (certified registered nurse anesthetist) that saw firsthand the frustrations and daily challenges caused by the traditional anesthesia care model.  

What if they could fix the broken anesthesia care model? What if anesthesia contractors stopped being absentee managers? What if patients, surgeons, providers and hospital administrators were treated more like customers and less like cogs in the system? The answer was NorthStar.  NorthStar Anesthesia is an anesthesia management company that provides anesthesia services to large and small hospitals, surgery centers, hospital administrators, surgeons, anesthesia providers and patients.

Today, NorthStar has over 180 facility contracts across 21 states and employs more than 2,500 providers nationwide.

NorthStar is backed by world-class financial partners.  It is a portfolio company of TPG, a global private investment firm with more than $70 billion in assets under management.  NorthStar has also recently announced a partnership with Cranemere, a holding company that partners with outstanding businesses for the long term. 

Benefits Include Medical, Dental, Life, Long Term/Short Term, Malpractice, 401k and more.

EEO/AA/M/F/Veteran/Disability Employer