Summary/Objective: The Vice President, Revenue Cycle Management is responsible for the strategic development, process refinement, and operation of NorthStar’s revenue cycle functions. This person will be responsible for management direction, and leadership of the entire revenue cycle process, ensuring payor requirements are met. The Vice President, Revenue Cycle Management will review, design, and implement processes surrounding coding, billing, collections, financial counselling and other financial analyses to ensure that clinical revenue cycle is effective and properly utilized. The Vice President, Revenue Cycle Management will also ensure communication of results to internal and external stakeholders to further client retention and satisfaction.

*This role can be remote with required work site attendance from time to time in accordance with business conditions.  For those seeking a hybrid work location, we have corporate office locations in Dallas, TX or Washington, DC.  

Essential Functions:   

• Management of RCM processes and Operations
  • Direct and oversee the day-to-day policies, objectives, and activities of the revenue cycle team, from authorization through final account resolution.
  • Review design and implement policies and procedures, work rules, and performance standards to ensure the efficient and effective operation of the revenue cycle department in compliance with NorthStar’s standards and federal, state and local laws.
  • Develop and implement RCM initiatives that achieve strategic goals consistent with the Chief Financial Officer and Chief Operating Officer priorities and vision.
  • Evaluate and direct efforts of analysis to understand and improve revenue cycle performance.
  • Lead revenue cycle process improvement activities, identifying areas in the process that are not working efficiently and/or effectively and creating action plans for improvement.
  • Perform ongoing auditing and monitoring of Key Performance KPIs) to ensure a consistent high level of performance is achieved.
  • Coordinate third party audits and denial management process, including tracking trends and responding with potential process improvements to reduce future denials.
  • Provide analysis and support for payment strategies, managed care contracts, and pricing strategies. Manage the resolution of contract payment issue and oversee collection efforts.
  • Ensure that business processes are designed to ensure the confidentiality of patient protected health information and meet HIPPA Standards.
• Team Management and Department oversight
  • Build and scale team to support NorthStar’s growth and the strategic importance of the Revenue Cycle operation
  • Develop RCM leaders to ensure balanced workloads and coordination of responsibilities and tasks
• Results Communication
  • Partner with Accounting and Finance to accurately budget revenue and deductions from revenue.
  • Lead monthly Revenue Cycle meetings to report on results to corporate stakeholders including finance, accounting, and operations
  • Lead conversations with client administrators to communicate performance, promote NorthStar expertise, and address any concerns
  • Assist with the provision and analysis of monthly trend reports and proactively monitor revenue cycle reports

Key Deliverables: 

• Oversee billing operations and work closely with relevant departments to coordinate all aspects of the revenue cycle and billing process.
• Ensure all billing and collection practices are appropriate and align with payor policies and guidelines.
• Develop and implement strategic plans and goals to maximize the efficiency of the revenue cycle.
• Communicate RCM performance to internal and external stakeholders
• Provide leadership and direction to maximize revenue and ensure compliance. 

Qualifications:                                                 

• Bachelor’s degree in business, healthcare management or related field.
• Master’s degree preferred.
• 10+ years of core Revenue Cycle Management experience.
• 5+ years in a direct supervisory role.
• Healthcare revenue cycle experience preferred.
• Multi-state payor and reimbursement experience preferred.
• Equivalent combination of education and experience may be considered.  

The Company

Company Philosophy

NorthStar provides quality anesthesia care while improving efficiency and accountability. It’s a proven performance-driven approach that’s better for everyone – patients, hospital administrators, surgeons, and anesthesia providers.

Company Mission

To provide the best clinical care and to help hospitals and surgery centers succeed.

NorthStar Anesthesia Overview

NorthStar Anesthesia was founded in 2004 by an anesthesiologist and CRNA (certified registered nurse anesthetist) that saw firsthand the frustrations and daily challenges caused by the traditional anesthesia care model.  

What if they could fix the broken anesthesia care model? What if anesthesia contractors stopped being absentee managers? What if patients, surgeons, providers and hospital administrators were treated more like customers and less like cogs in the system? The answer was NorthStar.  NorthStar Anesthesia is an anesthesia management company that provides anesthesia services to large and small hospitals, surgery centers, hospital administrators, surgeons, anesthesia providers and patients.

Today, NorthStar has over 180 facility contracts across 21 states and employs more than 2,500 providers nationwide.

NorthStar is backed by world-class financial partners.  It is a portfolio company of TPG, a global private investment firm with more than $70 billion in assets under management.  NorthStar has also recently announced a partnership with Cranemere, a holding company that partners with outstanding businesses for the long term. 

Benefits Include Medical, Dental, Life, Long Term/Short Term, Malpractice, 401k and more.

EEO/AA/M/F/Veteran/Disability Employer