SUMMARY/OBJECTIVE: The Talent Operations Specialist is responsible for coordinating key talent programs that drive employee engagement, performance, and development across the organization. This role supports enterprise-wide initiatives, including the employee engagement survey, performance management processes, talent reviews, and representation-focused efforts, ensuring seamless execution and continuous improvement. The Talent Operations Specialist partners closely with HR Business Partners, the HRIS team, and other key stakeholders to administer talent processes within Workday and leverage data insights to enhance decision-making. Additionally, they provide support for leadership development initiatives and collaborate across HR functions to strengthen the organization’s talent strategy.
This position can be performed from anywhere within the United States. Candidates must have reliable internet access and be able to work effectively in a virtual environment. Work site attendance may be required from time to time in accordance with business conditions. If candidlate lives in Dallas Metropolitan area, the position will be hybrid working two days per week in our Irving corporate office.
ESSENTIAL FUNCTIONS:
Engagement & Performance Management:
- Manage the end-to-end administration of the employee engagement survey, including survey setup, distribution, data analysis, and reporting.
- Partner with HR and business leaders to translate engagement survey results into actionable insights that drive cultural and organizational improvements.
- Coordinate the performance management process, including goal-setting, mid-year and year-end reviews, and continuous feedback cycles.
- Provide guidance and support to employees and leaders on performance management best practices, system navigation, and process timelines.
Talent Management & Succession Planning:
- Support the execution of talent review and succession planning processes, ensuring alignment with business needs and leadership priorities.
- Assist in the design and implementation of talent development frameworks that foster career growth and internal mobility.
- Leverage Workday and other HR systems to track talent data, generate reports, and provide insights on talent pipelines and workforce trends.
Representation & Inclusive Talent Practices:
- Collaborate with HR Analytics Lead and HR Business Partners and leadership to integrate representation and equity considerations into talent processes, including performance management and succession planning.
- Support the execution of initiatives that enhance diverse talent pipelines and equitable opportunities for career progression.
- Ensure that talent programs are designed with inclusivity and equitable access in mind.
Data Analysis & HR Systems Administration:
- Administer talent management processes within Workday in partnership with the HRIS team, ensuring accuracy and efficiency.
- Generate reports and dashboards from Workday and other sources to provide HR and business leaders with key insights on engagement, performance, and talent metrics.
- Identify trends and opportunities based on data analysis and recommend process improvements.
- Perform routine audits on talent data and work closely with HR Operations, Operations and HR Business Partners to ensure corrections are made timely.
Leadership Development & HR Partnership:
- Provide coordination and logistical support for leadership development programs as needed.
- Partner with HR Business Partners and other stakeholders to align talent initiatives with broader business goals.
- Act as a resource for HR teams in talent-related inquiries, system functionality, and best practices.
Knowledge, Skills and Abilities:
- Strong attention to detail and process execution
- Analytical mindset with experience in HR data reporting
- Ability to manage stakeholder relationships and influence change
- Proficiency in HR technology, specifically Workday
- Adaptability and problem-solving skills3+ years of experience in talent management, employee engagement, performance management, or a related HR function.
- Experience administering HR processes in Workday HRIS is required.
- Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.
- Excellent project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
- Strong communication and collaboration skills, with the ability to partner effectively across HR functions and with business leaders.
- Experience supporting representation and equity efforts within talent management processes is a plus.